Update - Access to the IT Service Desk ticketing system has been restored, however, email updates are still being addressed. Thank you for your patience.
May 13, 2025 - 13:09 EDT
May 13, 2025 - 13:09 EDT
Update - The IT Service Ticketing system is unavailable. The team is working to correct the problems that were reported earlier this morning.
May 13, 2025 - 10:32 EDT
May 13, 2025 - 10:32 EDT
Identified - The team has identified an issue with emails updates to IT Service Desk tickets and emails from the IT Service Desk ticketing system. You can call the IT Service Desk at 860-439-4357(HELP) to report an issue or check the status of your open ticket. You can also login to the ticketing system directly at webhelpdesk.conncoll.edu to update your existing ticket or create a new one.
May 13, 2025 - 09:54 EDT
May 13, 2025 - 09:54 EDT
eduroam
?
Operational
Camelweb
?
Operational
Web Help Desk(WHD)
?
Partial Outage
Moodle (LMS)
?
Operational
Google Workspace
?
Operational
Banner Admin
?
Operational
Banner Self Service
?
Operational
DegreeWorks
Operational
www
?
Operational
SSO - CAS
?
Operational
Papercut printing
?
Operational
Cisco Phone System
?
Operational
Duo
?
Operational
Connecticut Education Network (Primary ISP)
?
Operational
SPAM/Phishing Alert
?
Operational
VPN - Fortinet
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.